Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Be Well Esthetic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Billing and payment information
  • Medical history relevant to treatments
  • Photos for treatment documentation (with consent)

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our aesthetic services
  • Schedule and manage appointments
  • Process payments and send invoices
  • Communicate about treatments and promotions
  • Comply with legal and regulatory requirements
  • Analyze website usage to improve user experience

4. HIPAA Compliance

As a healthcare-related service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is stored securely and only shared with authorized personnel directly involved in your care. You have the right to access, amend, and request restrictions on your PHI.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie consent manager.

6. Information Sharing

We may share your information with:

  • Service Providers: Payment processors, scheduling software, email services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Medical records are retained in accordance with Florida state regulations.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Be Well Esthetic

Miami, Florida

Email: privacy@bewellesthetic.com

Phone: (305) 555-0123